Do you enjoy being the go-to person for Benefits Administration for employees? Our open role for an Employee Benefits Specialist is your ticket to administering FMLA, WC, Unemployment, and ADA processes like a pro. You’ll rock HRIS system administration, oversee employee benefits and leave, ensure company policies are followed, conduct training and education, and dive into various HR tasks. Join us and make a real impact in our team.

Schedule/Work Location: This is a full-time, onsite position in Tallahassee, FL working Monday - Friday, 8am - 5pm.

Hospice work is not a job – it’s a calling.

Caring for patients and their families at the end of life requires exceptional people with the spirit and commitment to providing compassionate care.

Big Bend Hospice has been the “Hometown Hospice” in the Florida Big Bend area since 1983. Our non-profit's mission is to “inspire hope by positively impacting the way our community experiences serious illness or grief one family at a time.”

Big Bend Hospice strives to be the employer of choice and is committed to providing the education, tools, and work environment to allow employees to perform at their best. For more information about Big Bend Hospice, visit bigbendhospice.org or us on Instagram, Facebook, and TikTok.

Our Culture

Our culture is cultivated using the following values:

• Integrity - We demonstrate integrity in everything we do
• Accountability - We hold ourselves accountable to the highest standards
• Respect - We respect our patients and the families we serve, and we respect one another
• Stewards - We are good stewards of our resources
• Innovation - We strive for increased knowledge and explore innovative ways to fulfill our mission
• Excellence - We are committed to excellence and helping each employee reach their highest potential

Main Duties and Responsibilities:
(duties include, but are not limited to)

• Administers the FMLA process for all BBH team members.
  • Requests, collects and reviews required documentation.
    • Issues determination of approved / not approved within required guidelines.
  • Sends FMLA related correspondence.
  • Maintains FMLA confidentiality in accordance with HIPPA.
  • Tracks FMLA time off.
  • Submits documentation and application for Short Term and/or Long-Term Disability coverage when applicable.
  • Maintains communication with employee and their supervisor regarding anticipated return to work date.
  • Ensures that BBH remains consistent with our FMLA practices and is in compliance with all applicable federal and state guidelines.
• Administers ADA process.
  • Evaluates requests for accommodations under the Americans with Disabilities Act and determines if the request meets the standard for reasonable accommodation.
  • Drafts and distributes relative correspondence.
  • Maintains communication with employee and supervisor regarding the status, anticipated time off, return, requested / approved accommodations, etc.
  • Ensures that BBH remains consistent with our FMLA practices and is in compliance with all applicable federal and state guidelines.
• Manages Workers’ Compensation Process.
  • Administers Workers' compensation claims, maintains OSHA and safety logs, follows through with carriers, employees and management, supporting return to work.
  • Serves as primary contact for all work related injuries.
  • Collects first report of injury and witness statements.
  • Ensures all claims are filed timely (within 3 days);
  • Coordinates light duty for injured workers / return to work.
  • Schedules quarterly claims review meetings with w/c carrier.
  • Coordinates with payroll to provide response to requests for wage statements.
  • Serves as primary contact for claims adjuster, and other providers.
  • Completes the annual OSHA 300/301
• Serves as subject matter expert for HRIS.
  • Conducts training on the use of HRIS for employees and leaders. Includes new hire orientation presentations.
  • Maintains system configuration and updates.
  • Develops and creates workflows to aide in work efficiencies.
• Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.
• Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries.
• Collaborates with benefit brokers as needed related to insurance programs including employee benefits, workers' compensation, certificate of liability, etc.
• Coordinates annual open-enrollment programs and processes in collaboration with benefit brokers and HR leaders.
• Responds to 403(b) inquiries from managers and employees relating to enrollments, plan changes and contribution amounts. Manages the annual catch-up contribution enrollment.
• Collaborates with payroll on the preparation and submits data files and internal reporting for 403(b) Plans’ Form 5500 filings, annual compliance testing and year-end data collection.
• Prepares accurate 403(b) compliance materials in a timely manner including but not limited to: Form 5500 filings, Summary Annual Reports and Summary Plan Descriptions.
• Performs routine tasks required to administer and execute human resource programs.
• Assists with and handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Generate/compile various data requests and reports.
• Performs quality checks of benefits-related data.
• Assist Human Resources Manager with daily needs and/or special projects, as requested.
• Performs other duties as assigned.

Requirements:

• Associate's Degree in HR or related field, but experience and/or other training, certification may be substituted for the education.
• Bachelor's Degree preferred in Business, Human Resources, or related field.
• Minimum of 1 year of Human Resources experience directly related to Benefit Administration.
• Experience using Human Resources and Benefits Information systems (Paycom Preferred).
• Excellent communication and organizational skills.
• Proficient with Microsoft Office Suite or related software.
• Thorough knowledge of employment related laws and regulations.
• Ability to prioritize tasks and to delegate them when appropriate.
• Strong analytical and problem-solving skills.
• Valid driver's license and proof of insurance.

We Got the Perks:

• Annual PTO accrual based on years of service. For example, 0-2 years of service receive 120 hours of PTO.
• 9 paid holidays annually
• Medical (UHC), dental, vision, STD, LTD, FSA, EAP, life insurance, and supplemental life insurance
• 5% 403B match after one year of employment with us
• Employee recognition programs and discounts
• PSLF (Public Service Loan Forgiveness) eligibility for most roles

Join a Team that inspires hope!

Big Bend Hospice is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. We celebrate diversity without discrimination based on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.